Thank you for visiting our website. The protection of your privacy is very important to us. In the sections below, we provide you with detailed information about how we handle your data.

Collecting, processing and using personal data

You are able to use our website without providing any personal information. However, we do gather anonymous website access data. This data is then analysed for the sole purpose of improving our website, products and services and doesn’t allow you to be personally identified.

Personal data is only collected when you voluntarily disclose it to us for the purposes of placing an order. The data that you provide for this purpose is only used without your separate consent exclusively for the fulfilment and processing of your order. Once the contract has been completely fulfilled and all monies due completely paid, your data is blocked from further use. Once the statutory retention periods as per tax law and commercial law have expired, your data is deleted, unless you have explicitly consented to us making further use of it.

Generation of pseudonymous usage profiles for web traffic analysis purposes

This website uses Google Analytics, a web analytics service provided by Google Inc. (Google). Google Analytics uses cookies, text files that are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of the website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, compiling reports on website activity for website operators and providing other with website and internet related services. Google may also transfer this information to third parties unless required by law or where such third parties process the information on Googles behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, but we point out that you may not be able to use all features of this website in this case. By using this site, you agree to the processing of data about you by Google in the manner described above and for the aforementioned purpose.

Irrespective of the aforementioned possibility of setting your browser so that the generation of cookies is prevented, you can further refuse the placement of Google Analytics cookies by selecting the appropriate settings on your browser. In doing this, you will safeguard your right to disagree with any future collection, processing and use of data by Google Analytics for the future. For this purpose, you can install the Google Analytics Opt-out Browser Add-on. In doing this, you will prevent Google Analytics from storing any information on web sites you visited. Deactivate Google Analytics

We would like to point out that for the purposes of improved data protection, this website uses Google Analytics with the extension anonymizeIp() so that IP addresses are thus processed in a shortened form. This excludes the possibility of identifying individuals when analysing the usage of our website and is in accordance with the requirements of the Düsseldorf supervisory authorities.

Disclosure of personal data

Your data is disclosed to the carrier charged with delivering your order, in so far as this is necessary to be able to supply you with goods that you have ordered. For the purposes of processing payments, we disclose your payment data to the relevant financial institution.

Your right to access information held about you

As per the German Federal Data Protection Act, you have the right to access, free of charge, personal information stored about you and if necessary, the right to be able to amend, block or delete this data.

Data protection enquiries

Should you have questions about the collection, processing or use of your personal data, or access to, amendment of, blocking or deletion of such data, or would like to withdraw consent previously granted for us to use such data, please contact: HI-CHART GmbH, Blumenthalstrasse 51, 13156 Berlin, Germany, email: